Frequently Asked Questions
Don’t worry, your data is safe with us. We immediately aggregate and anonymize all data, and our data management is HIPAA compliant. We will NEVER sell your DNA data to any 3rd party, without your consent.
When you order a DNA 360 kit from our website, one is immediately dispatched to your home from our warehouse. Once you send the saliva sample back to our labs it typically takes about 4 to 6 weeks to receive your final results.
Due to Covid-19 specimen testing many laboratories are busier than usual. We hope to decrease the wait time in the coming months as capacity continues to open up.
Fun fact: Surveyed customers reported that The DNA 360 test “exceeded their expectations” upon arrival.
Generic low quality DNA tests often only look at surface level data. The DNA 360 test goes far beyond a basic DNA scan to go several layers deeper in order to provide you the most comprehensive and accurate results. This is why other tests do not offer things like complex pathway interpretations, epigenetic recommendations, anti-aging recommendations, diet recommendations, and supplement recommendations.
In fact, our custom panels require 4 different types of testing: genotype sequencing (SNPs), INDEL testing, CNV testing, and sanger sequencing (for the APOE SNPs). This complex process is required for us to derive important information that is otherwise unavailable in traditional consumer genetic testing options. For instance, our CNV testing determines whether or not you even carry important genes for detoxification like GSTT1, GSTM1, and UGT2B17. Without this information, we wouldn't even know whether or not you carry 1 or both copies of the gene, or if you even carry the gene at all! For this reason, we utilize more expensive technology to derive more valuable and actionable data so that the insights you receive are more functional and impactful than results received elsewhere.
We use only the best in class laboratory equipment as well as invest heavily in hiring the smartest minds in the genomics industry.
Yes we provide a full breakdown of all the specific genetic markers that we evaluate in our advanced testing. As well, you can visit research.thednacompany.com to view our full list of articles and published trials that we use to identify all of the genes and pathways that we include in our testing.
Generic DNA tests will tell you how much of a risk you have i.e. 20, 30, 40% etc. Our DNA test not only tells you your likelihood of risk, but goes even further to tell you exactly what foods, lifestyle, supplements, environment, and health choices can help you reduce health risks. These recommendations are powered by our proprietary algorithm that uses 4.7 billion data points.
Our primary focus is not on ancestry. Our mission as a company is to provide users with health insights that allow them to live healthier lives. As a result, our core focus is in developing reports that give you the tools to make the right health decisions.
While Ancestry or 23andMe may tell you what your ethnicity is, our reports do not focus on that. Instead, we tell you what your health risks are and exactly what steps you can take to reduce those health risks.
Yes. You can rest assured knowing that the test you take today will remain current into the future, as we will continue to provide you with updated information as science evolves. If for any reason we make enhancements and upgrades to our tests and processes in the future to offer even more valuable information, we will happily offer an updated version of our test to our customers for a discounted price.
Anyone who wants to understand what their health risks are and what they can do to reduce these health risks. Our customers include everyday people, doctors, entrepreneurs, celebrities, biohackers, clinicians, athletes and many more.
With over 38 health reports included in the DNA 360 Report everyone learns something new about themselves.
The DNA Company has been publicly offering advanced DNA testing since 2018, while the unique process was under research and development for nearly a decade.